Jenni Lunt

Are you passionate about delivering exceptional customer service and looking for a new challenge? Our client is seeking a Customer Service Administrator: to join their dynamic team in Manchester. This role is perfect for someone who thrives in a fast-paced environment and is eager to contribute to a company renowned for its outstanding customer experiences in the property sector. This exciting role offers a competitive salary of £26,000, along with a generous holiday allowance and the added perk of having your birthday off. You'll be based in a new city centre office in Manchester, working Monday to Friday, 9.00am to 5.30pm. The company also offers wellness support and a pension scheme to ensure you feel valued and supported. Our client is a leading name in the property sector, dedicated to creating memorable customer experiences. With a culture that celebrates success and encourages professional growth, the company provides an environment where employees can thrive and make a real impact. The Customer Service Administrator: Support various teams with administrative tasks and customer calls. Build and maintain positive relationships with associates and customers. Achieve set targets and exceed KPIs. Take ownership of their territory, identifying and resolving issues. Manage mailboxes, run reports, send contracts, and handle invoices. Attend meetings and collaborate with sales, customer service, and business development teams. Serve as a dedicated point of contact for panel companies, referrers, and customers. Package and Benefits: The Customer Service Administrator will enjoy: An annual salary of £26,000. Generous holiday allowance plus your birthday and bank holidays off. Wellness support and a pension scheme. Potential to work from home. Staff engagement activities and an annual awards ceremony. The Customer Service Administrator: Agent will have: Proven problem-solving skills and the ability to take control of situations. Excellent time management and multitasking abilities. Strong communication and customer service skills. Technical proficiency across various system platforms and software applications. The ability to work independently and motivate others. A solid understanding of business and marketing principles. If you're an experienced Customer Service Administrator, Business Development Executive, Customer Support Specialist, Client Relations Manager, or Customer Experience Coordinator, this Senior Business & Customer Support Agent role could be your next career move. Your skills and experience could be a perfect fit for this exciting opportunity. Alternatively please call Jenni on 01614166135 for more information JL_FIN

Are you a passionate and driven sales professional? Our client is seeking a Business Development Executive to join their dynamic team in Manchester. This role offers the chance to work with a company renowned for its exceptional service and commitment to creating seamless experiences in the property sector. The Business Development Executive role comes with a fantastic salary package and benefits. You'll enjoy a competitive salary of £27,500, with the potential to earn up to £43,100 per annum through a commission structure. Plus, you'll be part of a vibrant team that celebrates success and offers opportunities for professional growth. Our client is a leader in the property industry, dedicated to delivering exceptional service and creating memorable experiences for their customers. They pride themselves on their extensive reach and the ability to provide everything needed for success in the property market. The Business Development Executive will: Promote business growth and expansion for the company. Build and maintain relationships with current and new referrers. Develop strategies to increase sales and revenue. Achieve and exceed set sales targets and KPIs. Identify and research potential leads within your territory. Pitch products and services to referrers and provide training. Manage administrative tasks, including running reports and handling invoices. Attend meetings, conferences, and events to represent the company. Package and Benefits: The Business Development Executive will enjoy a comprehensive package, including: Annual salary of £27,500, with total OTE of £43,100 per annum. Full-time hours (37.5 per week), Monday to Friday, 9.00am - 5.30pm. Office-based role in Manchester. Opportunities for professional development and growth. The ideal Business Development Executive will have: Proven ability to generate new business and exceed sales targets. Strong leadership and strategic thinking skills. Excellent customer service and communication abilities. Solid IT skills, including proficiency in Microsoft Office. The ability to work independently and manage their own workload. If you have experience or interest in roles such as Sales Executive, Account Manager, Business Development Manager, Sales Consultant, or Client Relationship Manager, this Business Development Executive position could be the perfect fit for you. Alternatively please call - Jenni on 01614166135 for more information JL_FIN.

Are you a driven Graduate eager to excel as a Sales Executive? Our client, a leading property surveys and valuations firm, needs a dynamic person for their vibrant team in Central Manchester. This is a great chance to advance with a company known for excellent service and expert advice. Enjoy a competitive base salary of £24,400 with on-target earnings between £45,000 and £60,000 per annum. You'll also benefit from 25 days of annual leave, bank holidays, and even your birthday off! Join a supportive and high-performing team just a stone's throw from Oxford Road train station. Our client is a reputable provider of property surveys and valuations, specialising in Home Surveys. They are dedicated to guiding customers through their buying and selling journey with professionalism and reliability. As part of a larger group, they offer a wealth of experience and focus on delivering high-quality service. As a Graduate Sales Executive, you'll play a key role in driving sales and supporting customers: Convert warm leads and referrals into confirmed bookings for surveys and valuations. Handle inbound and outbound calls using a dialler system. Explain product options, benefits, and pricing clearly and compliantly. Use a CRM system to track leads and manage follow-ups efficiently. Organise your workload to manage active and inactive cases effectively. Provide quotes and follow up to maximise conversion rates. Meet monthly income targets and contribute to team goals. Package and Benefits: The Graduate Sales Executive role offers a comprehensive package: Base salary of £24,400 with potential earnings up to £60,000. 25 days of annual leave, plus bank holidays and your birthday off. Commission structure with significant earning potential. Access to health benefits, including digital GP services. Monthly team incentives and recognition programmes. The ideal Graduate Sales Executive will have: Eagerness to kick start your career in sales. Confident to work in Sales and willing to learn A confident phone manner and excellent communication skills. A proactive and persuasive approach to building rapport. Strong organisational skills and attention to detail. If you're interested in roles like Sales Executive, Customer Service Advisor, Telesales Representative, Account Manager, or Business Development Executive, this Graduate Sales Executive position could be the perfect fit for you. Ready to take your sales career to the next level? Join a leading company in the property sector as a Graduate Sales Executive and enjoy a rewarding role with fantastic earning potential and career growth opportunities. Apply now and start your journey with a supportive and dynamic team! Alternatively call Jenni on 01614166135 for more information. JL_FIN

Our client, a top name in property surveys and valuations, is on the hunt for a lively Sales Executive to become part of their buzzing team in Central Manchester. They’re all about giving great service and expert advice, and this role is a brilliant chance to grow with a company you can really trust. Join a supportive and high-performing team in the heart of Manchester, just a stone's throw from Oxford Road train station. Enjoy a competitive base salary of £25,000 – £28,000, with on-target earnings reaching £45,000 – £60,000 per annum. Plus, benefit from 25 days of annual leave, bank holidays, and even your birthday off! Our client is a reputable provider of property surveys and valuations, specialising in Home Surveys. They are committed to guiding customers through their buying and selling journey with professionalism and reliability. As part of a larger group, they offer a wealth of experience and a focus on delivering high-quality service. As a Sales Executive, you'll play a key role in driving sales and supporting customers: Converting warm leads and referrals into confirmed bookings for surveys and valuations. Handling inbound and outbound calls using a dialler system. Explain product options, benefits, and pricing clearly and compliantly. Use a CRM system to track leads and manage follow-ups efficiently. Organise your workload to manage active and inactive cases effectively. Providing quotes and follow up to maximise conversion rates. Meet monthly income targets and contribute to team goals. Maintain high standards of call quality and professionalism. Package and Benefits: The Sales Executive role offers a comprehensive package: Base salary of £25,000 – £28,000, with potential earnings up to £60,000. 25 days of annual leave, plus bank holidays and your birthday off. Commission structure with significant earning potential. Access to health benefits, including digital GP services. Monthly team incentives and recognition programmes. Opportunities for career development and training. A friendly and supportive team environment in a newly renovated office. The ideal Sales Executive will have: 1–2 years of experience sales driven role. Experience working towards sales targets and KPIs. A confident phone manner and excellent communication skills. A proactive and persuasive approach to building rapport. Strong organisational skills and attention to detail. If you're interested in roles like Sales Executive, Customer Service Advisor, Telesales Representative, Account Manager, or Business Development Executive, this Sales Advisor position could be the perfect fit for you. Alternatively please call Jenni on - 01614166135 for more information JL_FIN

Are you ready to be part of something big? Our client is on the lookout for a dynamic Mortgage Sales Manager to join their team in Manchester. With a recent acquisition and exciting growth on the horizon, this role offers the chance to drive performance and customer satisfaction in a leading financial platform backed by a global success story. This role offers a competitive salary of £40K - £45K with on-target earnings of £60K - £70K. Enjoy the flexibility of a hybrid work environment with three days in the office and two days from home. Plus, benefit from private health and dental cover, including mental health support through Bupa. As a Mortgage Sales Manager, you will: Lead and manage the Advisor, Trainee Advisor, and Case Manager functions. Deliver an exceptional customer journey with high satisfaction and conversion rates. Oversee Sales and Case Manager departments to maximise profitability while maintaining compliance. Foster a "Customer First" culture and ensure compliance with regulatory requirements. Conduct performance reviews and provide coaching and development for staff. Collaborate with internal teams to align business and marketing strategies. Strengthen partnerships with lenders and support technological improvements. Package and Benefits: The Mortgage Sales Manager role comes with an attractive package: Annual salary of £40K - £45K (OTE £60K - £70K). 25 paid holidays plus a "duvet day" on your birthday. Hybrid work environment (3 days in office, 2 days WFH). Private health and dental cover, including mental health support. Life assurance scheme and up to 4% matched pension. Regular Lunch and Learns, dog-friendly office, and free snacks. Access to discounts and free sports and social clubs. Continued investment in learning and development. The ideal Mortgage Sales Manager will have: Strong leadership experience in managing high-performing sales teams. A customer-centric mindset with a focus on right customer outcomes. Proven ability to drive sales performance while ensuring compliance. Excellent coaching and mentoring skills. Strategic thinking to align departmental goals with business objectives. Strong understanding of regulatory requirements. Ability to build effective relationships with internal teams and external lenders. If you have experience or interest in roles such as Sales Director, Business Development Manager, Account Manager, Sales Team Leader, or Client Relationship Manager, this Secured Sales Manager position could be perfect for you. If you're a motivated leader with a passion for driving sales and customer satisfaction, this Secured Sales Manager role offers an exciting opportunity to make a real impact. Apply now to join a forward-thinking team and be part of a company with a clear vision for the future.

I am currently working with a growing commercial property lender based in Liverpool who sure to growth are looking to add a Senior Underwriter to the team. This well-established business prides its self on offering the best environment for its staff. This is an exciting opportunity to join a business that actively encourages its staff to contribute ideas as well as give them the tools to develop and progress. Underwriter Package and Benefits: Salary of £35,000 Quarterly and annual bonus Annual salary reviews 25 days holiday plus additional for years of service Buy or sell annual leave Flexible working – hybrid Free car park Bonus scheme Main Duties: Managing the entire lending process from application and assessing credit worthiness through to drawdown to include oversight of the underwriting and due diligence processes. Prepare detailed credit proposals for submission to the Credit Committee Preparing offer documentation and ensuring all loan conditions are met throughout the drawdown process Underwrite loans against agreed lending criteria Handling broker calls on specific cases under review; manage customer expectations Liaising with internal departments (Legal, Risk and Sales) and external parties (Surveyors, Quantity surveyors, Solicitors and Customers) to effectively manage the lending process. Work closely with the Head of Underwriting to progress cases forward to completion Liaise with Valuation Panels and Monitoring Surveyors to arrange quotes, and to formally instruct valuations and site inspections. Confirming inspections are booked, and reports are received within SLA Liaise with Asset managers and Monitoring Surveyors, follow up on return of agents reports Liaise with solicitors ensuring relevant information is provided and professional opinions sought Maintain CRM records regarding case status and ensure client/broker details are up to date and correct including loans underwritten, assessment process and rationale Build and maintain effective relationships with all stakeholders - internal BDMs/brokers/clients, solicitors/valuers/ surveyors/ Monitoring Surveyors - keeping them informed of case progress throughout Ideal Candidate: Previous experience underwriter within a commercial property or land sector Ability to work with a high degree of accuracy and attention to detail Able to organise, manage time effectively, prioritise workload whilst meeting any deadlines in a fast paced environment Strong customer service skills Act as an ambassador for the business at hospitality and industry events

Are you ready to make a difference as a Customer Service Advisor? Our client is looking for someone who thrives on resolving customer issues efficiently and providing exceptional service. Join a dynamic team in Altrincham and help support new customers as they navigate their business journey. With a salary starting salary of £27,000, this role offers a fantastic opportunity to showcase your customer care skills. You'll be part of a supportive team that values continual development and encourages you to learn new skills. Plus, you'll be working in the heart of Altrincham, a vibrant location with plenty to offer. As a Customer Service Advisor, your responsibilities will include: Proactively nurturing existing customer relationships with outstanding service. Resolving customer issues and complaints swiftly while maintaining relationship integrity. Ensuring compliance processes are adhered to at all times. Communicating effectively with customers via phone, email, and written correspondence. Meeting service level agreements within the Personal Support Team. Supporting new customers through their initial learning curve. Package and Benefits: The Customer Service Advisor role comes with a comprehensive package, including: Annual salary of £27,000 Office Hours Mon – Fri No weekends Yearly salary reviews 23 days holiday plus bank holidays Annual company bonus Regular social events and incentives Study support Plus much more Opportunities for continual development and skill enhancement. A supportive team environment in Altrincham. The ideal Customer Service Advisor will have: A strong desire to resolve customer issues efficiently. Excellent attention to detail in all tasks. Commitment to providing outstanding customer service. Enthusiasm for learning and personal development. Flexibility to undertake specific projects as required. If you're interested in roles such as Customer Support Specialist, Client Relations Advisor, Customer Experience Representative, Customer Success Agent, or Customer Service Coordinator, this Customer Service Advisor position could be the perfect fit for you. If you're passionate about delivering exceptional customer service and looking for a role that offers growth and development, consider applying for the Customer Service Advisor position. Take the next step in your career and join a company that values your contribution.

Are you ready to take on a new challenge as a Mortgage Administrator in the heart of Manchester? Our client, a Certified B Corp with a mission to redefine financial inclusion, is looking for someone to join their dynamic team. This role offers the chance to work with a company dedicated to empowering individuals and fostering financial well-being through innovative lending solutions. This is a fantastic opportunity for a Mortgage Administrator with a salary ranging from £30,000 to £33,000 per year. Enjoy excellent career progression opportunities, including funding for the CeMAP qualification, and be part of exciting social events. Our client is a forward-thinking company committed to providing bespoke lending solutions to UK homeowners. As a Certified B Corp, they focus on empowering individuals and challenging traditional financial norms to promote long-term financial well-being. As a Mortgage Administrator, you'll be responsible for: Reviewing and manually underwriting second charge mortgage applications. Verifying documentation accuracy and requesting additional information when needed. Updating customer records and application details accurately. Assessing customers based on their individual circumstances. Communicating clearly with customers and stakeholders throughout the process. Meeting KPI requirements and targets. Package and Benefits: The Mortgage Administrator role comes with a comprehensive package, including: Annual salary between £30,000 and £33,000. Competitive bonus scheme. Hybrid working after probation - 2 days at home. Shifts - 3 early shifts 9-5pm and 2 late shifts 11-7pm (Fridays always 9-5pm) - no weekends. Up to 25 days' annual leave plus bank holidays, and your birthday off every year. Healthcare cash plan. Contributory pension scheme matched up to 5%. The ideal Mortgage Administrator will have: At least 12 months' experience in assessing or processing loan applications. Proven ability to thrive in a fast-paced, target-driven environment. Experience maintaining quality standards with a high volume of cases. Strong communication skills and attention to detail. Problem-solving skills and proficiency in Microsoft Office. If you're interested in roles like Loan Processor, Mortgage Underwriter, Loan Officer, Mortgage Advisor, or Financial Administrator, this Mortgage Administrator position could be the perfect fit for you. If you're passionate about making a difference in financial inclusion and have the skills and experience required for the Mortgage Administrator role, we would love to hear from you. Take the next step in your career and apply today! Alternatively please call Jenni on 01614166135 for more information. JL_FIN