Jenni Lunt

Are you an experienced Mortgage Administrator in search of a new opportunity? Our client is seeking a skilled professional to become part of their Portfolio Management team in Bootle. This compelling position entails overseeing post-completion accounts for diverse property types, ensuring compliance with loan agreements, and cultivating robust client relationships. This Mortgage Administrator role offers a competitive salary of £30,000 - £35,000 per year. You'll be part of a dynamic environment where your expertise in loan management and client relations will shine. Plus, enjoy benefits like annual bonuses and salary reviews every April. Our client is a forward-thinking organisation that excels in portfolio management services. They focus on efficient loan management and prioritise strong communication and relationship-building with their clients. As a Mortgage Administrator, your responsibilities will include: Administering new and existing loans, setting up cases, and sending introductory correspondence. Organising electronic files and ensuring all legal documents and correspondence are correctly filed. Proactively monitoring loans, identifying risks, and taking necessary actions to ensure loan performance and redemption. Maintaining and updating electronic case records and data. Instructing and reviewing asset manager appointments and reports to identify risks. Conducting mid-term searches for all loans. Monitoring loan waypoints, key events, and conditions. Communicating with clients to gather information and resolve issues. Monitoring interest payments and ensuring timely collection. Liaising with solicitors for loan repayment and redemption statement preparation. Identifying loans at risk of exceeding their term and alerting the Head of Portfolio Management. Package and Benefits: The Mortgage Administrator role offers: Annual salary of £30,000 - £35,000, plus an annual bonus scheme. Salary reviews every April. 25 days holiday, increasing with length of service, plus your birthday off. Life insurance and onsite parking. Loyalty schemes and a cash-care health plan. Buy and sell holidays option. Regular social events. The ideal Mortgage Administrator will have: Experience in loan administration and portfolio management. Strong organisational skills and attention to detail. Excellent communication skills for client interaction. Ability to identify risks and take proactive measures. Experience in maintaining electronic records and data management. Ability to work independently and as part of a team. If you have experience or interest in roles such as Loan Administrator, Portfolio Analyst, Loan Officer, or Financial Case Manager, this Mortgage Administrator position could be the perfect fit for you. If you're ready to take on the challenge of managing a diverse portfolio and ensuring client satisfaction, this Mortgage Administrator role could be your next career move. Apply now and become a key player in our client's successful team.

New year, new challenge? Our client is seeking a Collections Agent to join their team in Manchester. This exciting role involves supporting customers with outstanding payments, ensuring they receive the best possible service. The company is dedicated to revolutionising the used car finance industry, making the car buying experience as simple and joyful as possible. Enjoy a competitive salary ranging from £28,000 to £30,000, with the added bonus of a discretionary company bonus scheme. Benefit from 25 days of holiday, which increases to 28 days after three years of service, plus bank holidays. Additionally, you'll have access to a private medical plan and a health cash plan for you and your family, ensuring your well-being is always a priority. As a Collections Agent, you'll be responsible for: Handling telephone queries from customers facing financial difficulties. Engaging in meaningful conversations to find suitable payment solutions. Setting up payment plans and collaborating with specialist teams. Demonstrating compassion and understanding for customers in vulnerable situations. Keeping accurate records of conversations and actions. Reviewing and suggesting improvements to processes. Identifying and reporting potential risks to your line manager. Package and Benefits: The Collections Agent role comes with an attractive package, including: Annual salary of £28,000 - £30,000. Discretionary company bonus scheme. 25 days holiday, increasing to 28 after three years, plus bank holidays. Private medical insurance and health cash plan. 5% pension contribution from the company. Employee discounts and free office refreshments. Enhanced family leave and paid sick leave. The ideal candidate for the Collections Agent position will have: Experience in a Payment Support, Collections, or Recoveries role. Excellent verbal and written communication skills. Strong understanding of financial principles and customer support strategies. A proactive approach to managing and prioritising caseloads. A passion for helping customers improve their financial health. If you have experience or interest in roles such as Payment Support Agent, Recoveries Officer, Debt Collection Specialist, Customer Service Advisor, or Financial Support Officer, this Collections Agent position could be the perfect fit for you. If you're driven, empathetic, and eager to make a difference in the financial well-being of others, this Collections Agent role is an excellent opportunity to join a dynamic and supportive team. Don't miss out on the chance to be part of a company that's making waves in the used car finance industry. Apply now and take the next step in your career! Alternatively please call Jenni on 01614166135 for more information. JL_FIN

Are you ready to take on a new challenge as a Mortgage Administrator in the heart of Manchester? Our client, a Certified B Corp with a mission to redefine financial inclusion, is looking for someone to join their dynamic team. This role offers the chance to work with a company dedicated to empowering individuals and fostering financial well-being through innovative lending solutions. This is a fantastic opportunity for a Mortgage Administrator with a salary ranging from £30,000 to £33,000 per year. Enjoy excellent career progression opportunities, including funding for the CeMAP qualification, and be part of exciting social events. Our client is a forward-thinking company committed to providing bespoke lending solutions to UK homeowners. As a Certified B Corp, they focus on empowering individuals and challenging traditional financial norms to promote long-term financial well-being. As a Mortgage Administrator, you'll be responsible for: Reviewing and manually underwriting second charge mortgage applications. Verifying documentation accuracy and requesting additional information when needed. Updating customer records and application details accurately. Assessing customers based on their individual circumstances. Communicating clearly with customers and stakeholders throughout the process. Meeting KPI requirements and targets. Package and Benefits: The Mortgage Administrator role comes with a comprehensive package, including: Annual salary between £30,000 and £33,000. Competitive bonus scheme. Hybrid working after probation - 2 days at home. Shifts - 3 early shifts 9-5pm and 2 late shifts 11-7pm (Fridays always 9-5pm) - no weekends. Up to 25 days' annual leave plus bank holidays, and your birthday off every year. Healthcare cash plan. Contributory pension scheme matched up to 5%. The ideal Mortgage Administrator will have: At least 12 months' experience in assessing or processing loan applications. Proven ability to thrive in a fast-paced, target-driven environment. Experience maintaining quality standards with a high volume of cases. Strong communication skills and attention to detail. Problem-solving skills and proficiency in Microsoft Office. If you're interested in roles like Loan Processor, Mortgage Underwriter, Loan Officer, Mortgage Advisor, or Financial Administrator, this Mortgage Administrator position could be the perfect fit for you. If you're passionate about making a difference in financial inclusion and have the skills and experience required for the Mortgage Administrator role, we would love to hear from you. Take the next step in your career and apply today! Alternatively please call Jenni on 01614166135 for more information. JL_FIN

Are you a driven Senior Sales Executive looking to make your mark in a thriving financial organisation? Our client, based in the bustling heart of Altrincham, is seeking motivated individuals to join their expanding sales team. This is a fantastic opportunity to generate new business opportunities and grow with a market-leading company. Join an award-winning company and enjoy a basic salary of £30,000 - £35,0000, with the potential for uncapped commission, leading to an OTE of up to £55,000 - uncapped. Enjoy a work-life balance with office hours from Monday to Friday, no weekends or late nights, and celebrate your birthday with a day off every year. Our client is a prominent player in the financial sector, specialising in providing Unsecured Business Loans. They are renowned for their dynamic work environment and commitment to employee growth, offering genuine career progression opportunities in a well-connected location in Altrincham. The Senior Sales Executive will: Handle leads through inbound calls and web enquiries for Business Loans Build and maintain client relationships to boost revenue Drive new business development with existing and prospective accounts Manage accounts effectively while providing excellent customer service Achieve sales quotas by meeting call volume and revenue targets Oversee pipeline management Foster relationships with both new and existing accounts Package and Benefits: For the Senior Sales Executive role, the package includes: Annual salary of £30,000 - £35,000, depending on experience, with OTE of £55,000+ uncapped Office hours from Monday to Friday, with no weekend or late-night work Starting holiday allowance of 20 days, increasing to 25 days with service, plus 8 Bank Holidays Birthday off every year Genuine career progression opportunities Convenient location in Altrincham with excellent transport links The ideal Senior Sales Executive candidate will have: Proven experience in phone-based sales. Background in one or more of the following: Business finance Banking Regulated environments Finance-related business degree (advantageous but not essential) Beneficial Experience: Finance brokerage experience. Dealing directly with business owners. Good understanding of company financials and interpreting financial information. If you have experience as a Sales Executive, Lead Generator, Sales Advisor, or similar roles, this opportunity could be perfect for you. Those with a background in financial services or insurance sales might find this position particularly appealing. If you're a Sales Executive ready to take on a new challenge in a dynamic financial organisation, this is the role for you. Apply now to join a team where your efforts are rewarded, and your career can truly flourish. Alternatively please call Jenni on 01614166135 for more information JL_FIN

Are you ready to take on a new opportunity as a Mortgage Administrator in Manchester? Our client is looking for a motivated Mortgage Administrator to join their growing team. This role offers the chance to support customers, handle lending applications, and develop your career within a supportive and forward-thinking financial services environment. This is a fantastic opportunity for a Mortgage Administrator, offering a salary between £30,000 and £33,000, excellent career progression, funded CeMAP qualification, and great team social events. Our client provides tailored lending solutions to UK homeowners and is committed to helping customers make confident financial decisions. As a Mortgage Administrator, your responsibilities will include: Reviewing and manually underwriting second charge mortgage applications Verifying documentation and requesting additional information Updating customer records accurately Assessing customers based on individual circumstances Communicating clearly with customers and stakeholders Meeting KPI requirements and performance targets Package and Benefits This Mortgage Administrator role comes with a strong benefits package, including: £32,500 with monthly bonus - OTE £38,000+ Hybrid working after probation (2 days at home) after probation Shifts: 3 early (9–5pm) and 2 late (11–7pm), Fridays always 9–5pm Up to 25 days’ annual leave plus bank holidays and your birthday off Healthcare cash plan Pension scheme with up to 5% employer match Ideal Candidate To be successful, you will have: At least 12 months’ experience assessing or processing loan applications - carfinance payout works well. The ability to work in a fast-paced, target-driven environment Experience with Income and Expenditures Strong communication skills and excellent attention to detail Good problem-solving skills and proficiency in Microsoft Office If you're interested in roles such as Loan Processor, Mortgage Underwriter, Loan Officer or Case Manager this could be the perfect next step. If you have the skills and experience to thrive as a Mortgage Administrator, we’d love to hear from you. Apply today, or call Jenni on 0161 416 6135 for more information. JL_FIN

Are you ready to be part of something big? Our client is on the lookout for a dynamic Mortgage Sales Manager to join their team in Manchester. With a recent acquisition and exciting growth on the horizon, this role offers the chance to drive performance and customer satisfaction in a leading financial platform backed by a global success story. This role offers a competitive salary of £40K - £45K with on-target earnings of £60K - £70K. Enjoy the flexibility of a hybrid work environment with three days in the office and two days from home. Plus, benefit from private health and dental cover, including mental health support through Bupa. As a Mortgage Sales Manager, you will: Lead and manage the Advisor, Trainee Advisor, and Case Manager functions. Deliver an exceptional customer journey with high satisfaction and conversion rates. Oversee Sales and Case Manager departments to maximise profitability while maintaining compliance. Foster a "Customer First" culture and ensure compliance with regulatory requirements. Conduct performance reviews and provide coaching and development for staff. Collaborate with internal teams to align business and marketing strategies. Strengthen partnerships with lenders and support technological improvements. Package and Benefits: The Mortgage Sales Manager role comes with an attractive package: Annual salary of £40K - £45K (OTE £60K - £70K). 25 paid holidays plus a "duvet day" on your birthday. Hybrid work environment (3 days in office, 2 days WFH). Private health and dental cover, including mental health support. Life assurance scheme and up to 4% matched pension. Regular Lunch and Learns, dog-friendly office, and free snacks. Access to discounts and free sports and social clubs. Continued investment in learning and development. The ideal Mortgage Sales Manager will have: Strong leadership experience in managing high-performing sales teams. A customer-centric mindset with a focus on right customer outcomes. Proven ability to drive sales performance while ensuring compliance. Excellent coaching and mentoring skills. Strategic thinking to align departmental goals with business objectives. Strong understanding of regulatory requirements. Ability to build effective relationships with internal teams and external lenders. If you have experience or interest in roles such as Sales Director, Business Development Manager, Account Manager, Sales Team Leader, or Client Relationship Manager, this Secured Sales Manager position could be perfect for you. If you're a motivated leader with a passion for driving sales and customer satisfaction, this Secured Sales Manager role offers an exciting opportunity to make a real impact. Apply now to join a forward-thinking team and be part of a company with a clear vision for the future.

Are you ready to take your career to the next level as a Business Development Executive? Our client, a leading broker in Altrincham, is seeking a dynamic individual to join their team. This role is perfect for someone eager to support Business Development Managers and reconnect with former lenders. This exciting position offers a starting salary from £25,000, with the potential to earn over £45,000 (UNCAPPED) Enjoy a fantastic work-life balance with Monday to Friday office hours and no weekend or late-night work. Plus, there are genuine opportunities for career progression. Our client is a market-leading organisation that collaborates with a panel of lenders to provide business loans to SMEs. Known for their energetic and driven sales team, they are eager to welcome passionate Sales Executives into their fold. They truly value their employees and offer real career growth opportunities. As a Business Development Executive, your responsibilities will include: Booking appointments for Business Development Managers. Generating business opportunities from both self-initiated and company-provided leads. Building and nurturing client relationships to boost revenue. Driving new business development with existing and potential accounts. Delivering excellent customer service through effective account management. Meeting call volume targets aligned with revenue goals. Efficiently managing your sales pipeline. Establishing and maintaining relationships with new and existing accounts. Collecting necessary documentation for compliance purposes. Package and Benefits: As a Business Development Executive, you'll receive: A basic salary of £25,000 with an uncapped commission scheme, with OTE up to £45,000 (uncapped) Monday to Friday office hours, with no weekends or late nights. A holiday allowance starting at 20 days, increasing to 25 with service, plus Bank Holidays and your birthday off each year. Genuine opportunities for career progression. The ideal Business Development Executive will have: Experience in an outbound sales role such as Sales Executive, Lead Generator, or Sales Advisor. A minimum of 1 year's B2B sales experience. Alternatively, a recent graduate looking to break into Financial Services Sales. If you're considering roles like Sales Executive, Lead Generator, Sales Advisor, Account Manager, or Client Relationship Manager, this Business Development Executive position might just be your perfect fit. If you're a motivated individual with a passion for sales and business development, this Business Development Executive role could be your next big career move. Don't miss out on this fantastic opportunity to join a dynamic team and grow your career! JL_FIN

Are you ready to join a growing and dynamic team as Mortgage Administrator in South Manchester? Our client is entering an exciting phase of growth and is looking for a talented individual to help customers secure their financial needs. This role offers a fantastic opportunity to be part of a market-leading financial platform backed by global success. This Mortgage Administrator position offers a basic salary of up to £32k, with on-target earnings reaching £45k. Enjoy a hybrid working model with 2 days in the office and 3 days from home after a successful probation period. Plus, benefit from private health and dental cover, and a life assurance scheme. Our client is a leader in the financial technology sector, providing innovative solutions to help users manage their credit and make informed financial decisions. With a presence in several countries and millions of users worldwide, the company is committed to leveraging technology to enable positive financial choices. As a Mortgage Administrator , you will: Review and package secured loan applications for accuracy and completeness. Verify customer information, including income and credit history. Prepare and process essential loan documents. Conduct thorough due diligence on applications. Communicate with lenders and resolve any issues during the loan process. Liaise with customers, guiding them through the application process. Build strong customer relationships, ensuring satisfaction. Meet targets and KPIs while maintaining high customer service standards. Stay informed on industry regulations to provide accurate guidance. Package and Benefits: The Mortgage Administrator role comes with a comprehensive package: Annual salary of £32,000, with potential earnings up to £45,000. Hybrid work environment with 2 days in the office and 3 days from home after probation. 25 paid holidays plus a duvet day on your birthday. Private health and dental cover, including mental health support. Life assurance scheme and up to 4% matched pension. Daily breakfast, free snacks, and access to discounts. Opportunities for learning and development, including leadership-led training. For the Mortgage Administrator role, the ideal candidate will: Have knowledge of secured loans (desirable but not essential). Possess a performance-driven mindset, focused on achieving targets. Deliver exceptional customer service, fostering long-term loyalty. Be organised and capable of managing multiple cases in a fast-paced environment. Excel in communication and interpersonal skills. Be detail-oriented with strong problem-solving abilities. Be flexible and willing to work shifts as needed. If you have experience or interest in roles such as Loan Processor, Financial Advisor, Credit Analyst, Customer Service Representative, or Loan Officer, this Case Manager position could be the perfect fit for you. If you're a motivated individual ready to make a real impact in a thriving company, this Case Manager role could be your next career move. Apply now to join a team that values innovation, customer satisfaction, and continuous growth.

Are you ready to make a difference as a Customer Service Advisor? Our client is seeking someone who excels in resolving customer issues efficiently and providing exceptional service. Join a dynamic team in the vibrant location of Altrincham and support new customers as they embark on their business journey. With a starting salary of £28,750, this role offers a fantastic opportunity to showcase your customer care skills. You'll be part of a supportive team that values continual development and encourages you to learn new skills. As a Customer Service Advisor, your responsibilities will include: Proactively nurturing existing customer relationships with outstanding service. Resolving customer issues and complaints swiftly while maintaining relationship integrity. Ensuring compliance processes are adhered to at all times. Communicating effectively with customers via phone, email, and written correspondence. Meeting service level agreements within the Personal Support Team. Supporting new customers through their initial learning curve. Package and Benefits: The Customer Service Advisor role comes with a comprehensive package, including: Annual salary of £28,750 Office hours Monday to Friday, no weekends Yearly salary reviews 23 days holiday plus bank holidays Annual company bonus Regular social events and incentives Study support Opportunities for continual development and skill enhancement The ideal Customer Service Advisor will have: A strong desire to resolve customer issues efficiently. Excellent attention to detail in all tasks. Commitment to providing outstanding customer service. Enthusiasm for learning and personal development. Flexibility to undertake specific projects as required. If you're interested in roles such as Customer Support Specialist, Client Relations Advisor, Customer Experience Representative, Customer Success Agent, or Customer Service Coordinator, this Customer Service Advisor position could be the perfect fit for you. If you're passionate about delivering exceptional customer service and looking for a role that offers growth and development, consider applying for the Customer Service Advisor position. Take the next step in your career and join a company that values your contribution. Call Jenni on 01614166135 for more information JL_FIN