Collections Advisor

Are you an ambitious individual looking to make your mark as a Collections Advisor? Our client, a leading provider of debt litigation and recovery services, is on the hunt for talented Case Managers to join their Collections and Customer Support Teams. This is your chance to be part of a dynamic firm that collaborates with some of the biggest names in the financial industry.

This role offers an annual salary between £24,000 and £26,000. You'll enjoy a range of perks, including 25 days of holiday and a hybrid working model. Plus, there's a competitive bonus structure to reward your hard work.

Our client is a top player in the debt litigation and recovery sector, partnering with major financial industry names. They pride themselves on delivering professional and fair debt recovery services, ensuring customer satisfaction and compliance.

As a Collections Advisor, you'll be responsible for:

• Managing case files and ensuring their progression.
• Negotiating repayment terms and settlement options.
• Handling your own portfolio with a focus on fair customer outcomes.
• Making challenging decisions and escalating cases through the legal process.
• Acting as the first point of contact for incoming customer calls.

Package and Benefits:

The Collections Advisor role comes with a comprehensive package:

• Annual salary of £25,800
• 25 days of holiday, and no work on Bank Holidays.
• Hybrid working arrangement.
• Medicash health benefits.
• Competitive bonus structure.
• Birthday lunches and summer/Christmas parties.
• Free parking.

The ideal Collections Advisor should have:

• Experience in the debt recovery industry or a contact centre.
• Excellent communication skills and a clear telephone manner.
• The ability to set priorities and work independently.
• Self-motivation, enthusiasm, and a conscientious approach.
• Availability to work 37.5 hours per week, Monday to Friday, with a mix of home and office-based work.

If you're interested in roles such as Debt Recovery Specialist, Customer Service Advisor, Case Manager, Collections Officer, or Contact Centre Agent, this Collections Advisor position could be the perfect fit for you.

If you're ready to take on the challenge and grow your career as a Collections Advisor, this is the opportunity you've been waiting for. Apply now and become part of a leading firm in the debt recovery industry.